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Return Policy

Posterbe offers a 100% Love Guarantee!

You will LOVE your art, or we will take it back! We are happy to accept return or exchange requests for any reason in the first 60 days of purchase!

If you would like to return or exchange your order or if there is an issue with the print you received, please email us order number and the product you would like to return or exchange to receive a free return shipping label.  

We will process your refund or exchange order once your return has been received.  

What is your cancellation policy?

You can request to cancel your order at any time before your order has shipped.

When will I be refunded for my return?

Your refund will be processed once your return has been received.

My order was damaged in transit!

No worries. See our section for instructions on handling shipping and order issues.

How do I cancel my order?

You have up to 8 hours from the time of purchase to cancel any items you no longer wish to receive. If your order was placed within the first 8 hours, you can go to your Order History and click "Request Refund". After clicking this option, your order will be cancelled and no charges will occur. If your order has already been processed, you'll be covered under our Return Policy.

I cancelled my order. How will I receive my refund?

Depending on your payment type, your refund will be automatically applied back to your account. Please allow 5-10 business days for the refund to appear in your account. In some cases, especially with credit cards, your original charge may disappear entirely from your statement and you won't see a refund in your account.

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